Shipping

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We post everything within Australia for FREE!!  

We use eParcel through Australia Post so everything is tracked and you will know exactly where your parcel is every step of the way.  

If you need it in a hurry, don't worry.  We can also post things Express Post for a small fee and always post items ordered before 2pm the same day...

No need to wait weeks and weeks anymore for parcels to turn up from Overseas, we have it all your Harry Potter needs covered and can get them to you quick!

 

Note: Orders can only be sent to the shipping address entered during checkout. Where the incorrect shipping address is entered, orders can only be reshipped to a new address at the expense of the customer.

Australia Post indicates that at this time while they are working hard to maintain their excellent service - delays are occuring and they would like to thank you for your support and patience.

 

AUSTRALIA POST STATEMENT

 

Over the last three weeks, Australia Post has experienced a significant increase in demand as Victorians have increased their online buying due to stage 4 lockdowns. At the same time, our business has been required to make additional adjustments in our processing and deliveries workforce to comply with the State Government's COVID Safe restrictions.

We want to reassure you that our people continue to work tirelessly under difficult and unprecedented circumstances with a firm commitment to serve you and your community.

As a result of the constraints on our network and the continuing rise in parcel volumes, our speed and ability to deliver has been impacted. And while we're doing everything we can to deliver your online purchases as safely and quickly as possible, we hope you understand that these additional restrictions have resulted in increased delays.

Father's Day deliveries
With Father's Day just around the corner, please make sure you leave enough time for shipping. Post your items before these cut-off dates:

  • For letters and Parcel Post: 28 August 2020
  • For Express Post: 31 August 2020

Optimising our delivery network
You may notice your parcel is being processed and delivered from different locations. As our business adapts to the current challenges, we're optimising our network to deliver parcels as quickly as possible. This means that your parcel may be sorted and processed at a location that's different from what you're normally used to.

Keep track of your parcels
Our tracking tool, accessible on our website and app, gives you the most accurate guidance on estimated delivery dates, as well as any delays while your parcel is in transit.

More information
For regular updates on how the pandemic is impacting on our network and service, please visit our dedicated webpage.

Thank you for your ongoing support and patience during these challenging times.

Stay safe,
Your team at Australia Post